Alpha Share your order ID
Find it in your Alpha APIs account under Recent Orders. Never post full credentials publicly.
Real help when
you need it.
Get assistance with orders, API access, key setup, payments and account issues through our official support channels.
GET FASTER HELP
Include the right details.
Describe the issue
Include the model, client or application, error message and when the problem started.
Protect your key
Send sensitive details only to direct support at @HeatedMorning when specifically requested.
Quick answers
Where can I find delivered credentials?
Open My Account, select a recent order and tap Reveal. Credentials are also delivered by AlphaApis Bot.
My wallet payment says insufficient balance.
Use direct crypto payment on the dedicated checkout page, or add funds through ClusterPay.
How do I check a key or configure a model?
Use the setup documentation, model directory, and official key checker.